Offering Comfort

Funeral Etiquette

Many of us are unsure about what encouraging words to say to the family or how to interact and respond to their feelings of sorrow. Knowing a few funeral etiquette rules can help anyone be more comfortable in both a funeral and visitation setting.


Resources

When should I visit?

After learning of someone’s passing, you can offer condolences and support by visiting the family at home or at the funeral home, bringing food, helping with household tasks, providing childcare, or running errands to ease their burden during this difficult time.

What Should I Say?

This is one of the most common questions asked by those wishing to pay their respects. While no words can truly capture the depth of loss, offering a few sincere, kind words can bring comfort and let the family know you care. It's best to avoid personal grievances or phrases like "they're in a better place," as these may unintentionally cause discomfort during such a sensitive time.

Where Should I Sit?

Many people attend funeral services without being familiar with traditional seating arrangements. Generally, the first few rows at both the funeral and visitation are reserved for immediate family. If you are not a family member, it is respectful to choose a seat behind the reserved section.

What Should I Do?

Punctuality is important when attending a funeral or visitation. Enter the funeral home or venue quietly and respectfully. If attending a visitation, take a moment to offer your condolences to the family before finding your seat. Please silence your cellphone, as using it during the service is considered inappropriate. If you need to respond to a call or message, kindly step outside or into another room.

What Should I Do About Children?

There’s no one-size-fits-all answer to whether a child should attend a visitation or funeral. It depends on their relationship to the deceased, their age, and their ability to behave appropriately during the service. If you choose to bring your child, it's helpful to gently explain what to expect and how they are expected to act, so they feel prepared and comfortable.

What Should I Give?

Sending flowers to the funeral home or the family’s residence is a thoughtful and appropriate way to express condolences. In some cases, the family may request donations to a specific charity in lieu of flowers. These wishes should always be respected. Providing food to the grieving family is another meaningful gesture of support. A sympathy card is also a heartfelt and affordable way to offer comfort, and there is no specific timeline. Cards are welcome whenever you're ready to reach out.